if the message appears after recently changing your Yale NetID password, see Updating Stored PaperCut Password (Mac) article for instructions on how to resolve the error.įirst, confirm that you are using your Yale credentials when accessing the print server:.computer credentials are supplied instead of Yale printer credentials upon sending a print job to the BluePrint queues.To clear the "Hold for Authentication" message displaying after sending a document to a BluePrint queue on a Mac computer, follow the steps below.
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